You have the options of placing an order by phone, in person at one of our locations or online. To place an order by phone, call 844.998.2789.

To place an order online, select your product(s) of choice, select “Add to Cart” and proceed through the Checkout process to place your order.

We recommend that you place your order at least 1 business day prior to your desired delivery or pick-up date. You can, however schedule a gift delivery or pick up as far in advance as you would like.

We also have some cookie gifts that are same day delivery.

We’re excited to bring your designs to life! Check out our locations for your nearest store location.

When you are viewing your Shopping Cart, select the “Delete” button that appears beneath the product description of the item you would like to remove.

If you are having any issues ordering online and would prefer to order by phone, call 844.998.2789. and we will be happy to assist.

While we do offer same day local delivery and pick up for selected items. each 'same-day' gift must be ordered by a certain time and depends on the recipient location to be available for same day delivery. We do our best to have all local deliveries completed between 11am and 6pm.

If you need your gift by a certain time, please call us for more options.

Well, one thing for certain is that they all have delicious, handmade cookies in them! Yet, here is a deeper dive into the description of the three: 

Bouquet – an eye-catching display of decorated sugar cookies that come in a variety of sizes 

BouTray™ – an arrangement of uniquely decorated sugar cookies surrounded by a delectable array of one or two dozen mouth-watering gourmet cookies 

Basket – a dozen or two of delicious gourmet cookies with your choice of 1 or 2 themed decorated cookies to top it all off nestled in a basket

Yes! We are proud to be a from scratch bakery where all of our products are completely handmade.

From the first steps of mixing the dough and icing to baking and then hand decorating each one individually, we love making your dessert dreams come true!

We pride ourselves in being Cookies “by Design” and while we have many designs and messages to choose from, we are more than happy to personalize and /or customize your cookie gift. Whether you want a special message, particular colors or a different theme, our cookie designers are happy to accommodate your requests. Contact our Customer Service at 844.998.2789 to discuss your needs.

For an online purchase, you may only change the message that appears on the “message cookie” within your gift (maximum of 25 characters).

Our locations are able to create a small selection of dairy-free, egg-free, gluten-free and vegan products and we are constantly expanding our range. Please call us for more details.

At this time we do not offer sugar-free decorated cookies.

Absolutely. Check out our Corporate page for more details and examples of our work. You can also reach our Corporate Team or call us directly at 844.998.2789.

Yes! We guarantee our cookie delivery to the reception, mailroom or receiving department of businesses, colleges, hotels or hospitals.

It is then up to those departments to deliver the package to the correct recipient. We encourage you fill out as much information in the fields provided for the recipient to ensure that your gift is delivered in the most efficient manner.

We have a Corporate Gift Program as a one-stop service for corporate customers who wish to place multiple orders.

If you want to send orders to multiple locations, contact our Corporate Team or call directly at 844.998.2789.

Yes! You have a maximum of 75 characters (that includes spaces and punctuation) for each card message.

Made a mistake or simply changed your mind? Please call us to discuss cancelling your order at 844.998.2789.